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Last Updated: 08/20/2019
in Practice A patient can manually connect to a practice from his/her MyMedicalLocker™ account if the practice has created a key for this patient, but did NOT email the key. If the practice has provided a printed key, the patient can manually connect with the b...
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Last Updated: 08/20/2019
Go to the navigation on the left and select 'Lab Results'. A new screen will load with a list of all the results your Practice(s) have shared with you. Note: Labs will only show up if the practice has shared them with you. View a La...
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Last Updated: 10/17/2022
in Account CreationIf you received an Email or Text Message from your practice with a 3-4 digit token, use this method to get access to your medical records.
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Last Updated: 08/20/2019
in Account Creation You were given a 9 digit Access Token If your practice printed off a letter that contained a 9 digit access token, use this method to get access to your medical records. Click on 'Sign Up' on the login screen. Enter your User ID (the emai...
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Last Updated: 08/20/2019
in Messaging Select messages from the navigation or from the Dashboard Select the message you want to view from the messages list on the left (this will highlight in blue) The content on the right will update with the message content between the pa...
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Last Updated: 08/20/2019
in Messaging Select messages from the navigation or from the Dashboard. Click the 'New Message' button from the top right of the screen. A popup should appear. Fill out all of the appropriate fields. After all the fields have been filled out, cl...
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Last Updated: 10/17/2022
in Account CreationIf your Google (Gmail) account does not receive 2FA Token then follow these steps
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Last Updated: 08/20/2019
in Appointments Select appointments from the navigation or from the Dashboard. Click the 'Schedule an Appointment' button from the top right of the screen. A popup should appear. Fill out all of the appropriate fields. After all the fields have been ...
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Last Updated: 08/20/2019
in Family Members Click the down the arrow next to your profile name. Once the list has expanded click the '+ Add Family Member'. A popup will appear for you to input the information for the new family member. After everything has been verified click on...
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Last Updated: 08/20/2019
in Appointments Select appointments from the navigation or from the Dashboard. Click the 'Schedule an Appointment' button from the top right of the screen. A popup should appear. Fill out all of the appropriate fields. After all the fields have...